Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710, Mexico

Family Room

628 sq. ft. / Garden View / 5 Guests / 1 King OR 2 Double Beds

The Family Room at Princess Family Club Riviera gives families a generous 628 sq. ft. of space with a balcony or patio overlooking the pool. Designed for stays where everyone needs room to unwind, this non-smoking accommodation pairs a relaxed resort setting with practical comforts such as climate-controlled air conditioning, a ceiling fan, a desk, a phone, an in-room safe, free bottled water and daily housekeeping. Inside, the bedroom may be arranged with 1 King Bed or 2 Double Beds, with free rollaway beds and free cribs or infant beds available on request. Connecting or adjoining rooms can also be requested, subject to availability. The private bathroom includes a bathtub or shower, with a jetted bathtub available in some rooms, while towels, bed sheets, an iron and ironing board, a plasma TV with cable service, an iPod docking station and a stocked minibar with free items add convenience throughout the stay. Please note that toothbrush and toothpaste are not available, and a hair dryer may be requested. Your stay includes the all-inclusive family experience of Princess Family Club Riviera, a family-oriented resort area with services and spaces designed especially for children and parents. Guests can enjoy the family-themed buffet, ice cream parlour, private bar, Kids Club, Teens’ Club and water park, along with access to many dining, pool, sports, show and beach facilities within the wider resort complex, excluding separate exclusive areas. All restaurants are included in the all-inclusive plan except Chill Out Restaurant, and free basic Wi-Fi is available 24 hours a day, with the best signal generally in lobbies and rooms.

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FREQUENTLY ASKED QUESTIONS
Family Room FAQs

The Family Room’s private balcony or patio overlooks the resort’s pools, making it easy to keep an eye on children splashing around while you relax with a coffee. It’s a genuinely useful outlook for families rather than just a scenic extra, since the pool area is where most day-to-day resort life happens.

The room can be set up with 1 King Bed or 2 Double Beds, and it comfortably sleeps up to five guests. Free rollaway beds and cribs are available on request, which makes it easy to fit an extra child or infant into the room without upgrading.

Yes, every Family Room comes with a private balcony or patio, ideal for morning coffee, drying off after the pool, or simply giving parents a quiet corner once the kids are asleep. It’s a practical outdoor space rather than a large terrace, sized to match the room category.

The private bathroom includes a bathtub or shower, and select rooms feature a jetted bathtub. Towels, bed sheets and a hair dryer on request round things out, though guests should bring their own toothbrush and toothpaste since these aren’t provided.

Above the Family Room sit the resort’s 144 newly refurbished Family Club Deluxe Junior Suites, some of which offer direct pool access and include complimentary room service, a perk not extended to the standard Family Room. The Family Room remains the more budget-friendly option while still delivering the same pool-view balcony and all-inclusive family perks.

Guests enjoy the full Family Club all-inclusive experience, including the family-themed buffet, ice cream parlour, private bar, Kids’ Club, Teens’ Club and water park, plus access to the wider resort’s restaurants, pools, sports courts and beach, with the exception of the separate exclusive adult zones.

Very much so — the Kids’ Club welcomes children aged 4 to 12 and the Teens’ Club caters to 13 to 17-year-olds, while free cribs and rollaway beds make the room itself flexible for babies and older siblings alike. Connecting or adjoining rooms can also be requested for larger families needing extra space.

The Family Club sits directly on Playa del Carmen’s white-sand beachfront, and with pools scattered throughout the property, most Family Rooms are just a short stroll from both the water park and the beach, with the pool view visible right from the balcony.

Free basic Wi-Fi is available 24 hours a day throughout the resort, including in the room. Room service, however, carries an additional charge for this category, whereas it’s included only for the Junior Suite tiers above it.

Toothbrush and toothpaste are not supplied, so it’s worth packing your own toiletries. Guests should also budget for the small municipality and environmental sanitation tax paid directly at the property upon check-in, and note that pool loungers tend to be claimed early in the morning, so an early start pays off.

Princess Family Club Riviera

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